Manpower Portugal is currently recruiting a GERMAN Speaker for a prestigious client in Lisbon.

We are looking for talented people who share our interests and values. Do you focus on the essentials and do what you promise? You try to make the complicated easy and are unmistakably different in everything you say and do? And the most important; Are you good at providing exceptional service every day?

We are looking for talented people who share our interests and values. Do you focus on the essentials and keep your promises? You try to simplify things and you keep your originality in what you say and what you do? And above all, are you characterized by the exceptional service you show every day?

Your tasks:

– Telephone support for customer calls in the mentioned languages

– General information and advice on our products and services for existing customers and potential new customers

– Processing of our customers’ requests and updating in our computer systems (examples: tariff or price plan changes, activation of options or services, change of address)

– Identification of potential weak points for continuous improvement of customer service

– Development of your personal knowledge and skills through the use of our IT and information systems

What you bring:

– Completed apprenticeship in KV, sales or customer service. Or several years of experience in these areas

– Very good command of German – English is a plus

– Interest in telecommunication products and good computer skills

– Call center experience is beneficial

– Flexible working hours (Monday to Saturday from 07:00 to 21:00)

– Personal strengths: reliability and punctuality

At the moment only the initial training, with the duration of 3 weeks, is done on site.

Have you always dreamed of working in a refreshingly unique and diverse environment? Then we really want to get to know you.

If you are interest forward your CV to the email david.alexandre@manpower.pt